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We would love to hear from you.

Whether you have a question about our products, your order, skincare guidance, or simply want to connect with us — our team is always here to help.

Customer Support

We aim to respond to all queries within 24–48 hours.

Email: support@leaforaeherbals.com
Instagram: @leaforae.herbals
Support Hours: Monday – Saturday, 10 AM – 7 PM

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A Small Note From Us

At Leaforae, every customer matters to us.
We are building more than skincare products — we are building a community centered around confidence, simplicity, and self-care.

Thank you for trusting us and being part of our journey.

Terms & Conditions Last Updated: [28/05/2026] Welcome to Leaforae. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase. 1. General By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. 2. Products & Information We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate. However, we do not warrant that product descriptions or other content are completely error-free. Product images are for illustrative purposes and may vary slightly from the actual product. 3. Orders All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to suspected fraudulent transactions, pricing errors, or product unavailability. 4. Pricing & Payments All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice. Payments are processed through secure third-party payment gateways. We do not store your payment information. 5. Shipping & Delivery Orders are typically processed within 1–3 business days. Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other factors beyond our control. Leaforae shall not be held responsible for delays caused by courier partners or unforeseen circumstances. 6. Returns, Refunds & Replacements Due to the nature of personal care and cosmetic products, opened, used, or damaged products caused by misuse are not eligible for return. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs and order details. Eligible requests will be reviewed and resolved through replacement, refund, or store credit at our discretion. Please refer to our Refund Policy for complete details. 7. Product Usage Disclaimer Our products are intended for external use only. Individual results may vary depending on skin type, hair type, lifestyle, and other factors. The information provided on this website is for general informational purposes only and should not be considered medical advice. Customers with known allergies, sensitivities, or medical conditions should consult a healthcare professional before using any product. Leaforae shall not be liable for any adverse reactions resulting from misuse, failure to follow product instructions, or undisclosed allergies. 8. Intellectual Property All content on this website, including but not limited to logos, trademarks, product names, designs, images, graphics, text, and website content, is the exclusive property of Leaforae and is protected under applicable intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited. 9. Limitation of Liability To the maximum extent permitted by law, Leaforae shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website. Our total liability, if any, shall not exceed the amount paid by the customer for the product purchased. 10. Privacy Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy. 11. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Uttar Pradesh, India. 12. Contact Us For any questions regarding these Terms & Conditions, please contact us: Leaforae Email: support@leaforaeherbals.com

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