Launch Discount Upto 20%. Shop Now

Close

FAQ

Frequently Asked Questions

Are Leaforae products suitable for all skin types?

Our products are designed to be gentle and suitable for most skin types, including sensitive skin. However, every skin type is unique, so we always recommend doing a patch test before regular use.

How long does shipping take?

Orders are usually delivered within 3–7 business days across India, depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.

Can I return or exchange a product?

For hygiene and safety reasons, we do not accept returns on opened or used skincare products. However, if you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Are your products cruelty-free?

Yes, our products are cruelty-free and made with carefully selected ingredients.

How should I store the products?

Store your products in a cool, dry place away from direct sunlight to maintain their quality and effectiveness.

Can I use the products daily?

Yes, our formulations are created for regular use. Please follow the usage instructions mentioned on the packaging for best results.

What if I have sensitive skin?

We use skin-friendly ingredients, but if you have highly sensitive skin or specific concerns, we recommend checking the ingredient list and consulting a dermatologist if needed.

How can I contact Leaforae?

You can reach us anytime through our support email or Instagram page.

📧 support@leaforaeherbals.com
📱 Instagram @leaforae.herbals

Do you offer Cash on Delivery (COD)?

If COD is available in your area, you will see the option at checkout.

Terms & Conditions Last Updated: [28/05/2026] Welcome to Leaforae. By accessing or using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase. 1. General By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. 2. Products & Information We strive to ensure that all product descriptions, images, pricing, and other information displayed on our website are accurate. However, we do not warrant that product descriptions or other content are completely error-free. Product images are for illustrative purposes and may vary slightly from the actual product. 3. Orders All orders placed through our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our sole discretion, including but not limited to suspected fraudulent transactions, pricing errors, or product unavailability. 4. Pricing & Payments All prices displayed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to modify prices at any time without prior notice. Payments are processed through secure third-party payment gateways. We do not store your payment information. 5. Shipping & Delivery Orders are typically processed within 1–3 business days. Delivery timelines may vary depending on the delivery location, courier availability, weather conditions, public holidays, and other factors beyond our control. Leaforae shall not be held responsible for delays caused by courier partners or unforeseen circumstances. 6. Returns, Refunds & Replacements Due to the nature of personal care and cosmetic products, opened, used, or damaged products caused by misuse are not eligible for return. If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photographs and order details. Eligible requests will be reviewed and resolved through replacement, refund, or store credit at our discretion. Please refer to our Refund Policy for complete details. 7. Product Usage Disclaimer Our products are intended for external use only. Individual results may vary depending on skin type, hair type, lifestyle, and other factors. The information provided on this website is for general informational purposes only and should not be considered medical advice. Customers with known allergies, sensitivities, or medical conditions should consult a healthcare professional before using any product. Leaforae shall not be liable for any adverse reactions resulting from misuse, failure to follow product instructions, or undisclosed allergies. 8. Intellectual Property All content on this website, including but not limited to logos, trademarks, product names, designs, images, graphics, text, and website content, is the exclusive property of Leaforae and is protected under applicable intellectual property laws. Unauthorized use, reproduction, distribution, or modification of any content is strictly prohibited. 9. Limitation of Liability To the maximum extent permitted by law, Leaforae shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our products or website. Our total liability, if any, shall not exceed the amount paid by the customer for the product purchased. 10. Privacy Your use of this website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in our Privacy Policy. 11. Governing Law These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Uttar Pradesh, India. 12. Contact Us For any questions regarding these Terms & Conditions, please contact us: Leaforae Email: support@leaforaeherbals.com

Login